Government Program Summaries

Last updated 6/1/11   

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Department of Revenue

 

What is the purpose of the department?

The purpose of the Department of Revenue is to provide fair and efficient tax and child support administration and achieve the highest levels of voluntary compliance while being accessible and responsive to citizens.  The department uses business processes, outcome and performance measures and customer-centered information technology systems to help ensure that services are delivered to taxpayers and child support customers in the least burdensome and most efficient manner.

What programs are housed in the department?

The department consists of three programs.

 

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Child Support Enforcement Program obtains financial and medical support for children.  This may include locating the noncustodial parent, establishing paternity, modifying and enforcing court orders for support, and collecting and disbursing support payments.

 

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General Tax Administration Program administers the collection of 32 state and local taxes and fees, including sales, corporate income, and documentary stamp taxes.

 

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Property Tax Oversight Program provides oversight, aid and assistance to the state’s 67 county property appraisers, value adjustment boards, and more than 600 taxing authorities to ensure compliance with state laws and rules governing the assessment of property values and the administration of local property taxation. The role of the Property Tax Oversight Program is to ensure statewide uniformity and equality in property taxation.

What is the department’s budget?
FISCAL YEAR BUDGET
2011-12
REVENUE, DEPARTMENT OFDOLLARSPOSITIONS
PROGRAM: ADMINISTRATIVE SERVICES PROGRAM
EXECUTIVE DIRECTION AND SUPPORT SERVICES 25,344,359260.00
PROGRAM: CHILD SUPPORT ENFORCEMENT PROGRAM
CASE PROCESSING 95,105,973931.00
COMPLIANCE 60,150,038627.00
ESTABLISHMENT 79,836,437659.00
REMITTANCE AND DISTRIBUTION 49,900,66679.00
PROGRAM: GENERAL TAX ADMINISTRATION PROGRAM
COMPLIANCE DETERMINATION 73,685,5241,128.00
COMPLIANCE RESOLUTION 35,661,783542.50
TAX PROCESSING 47,784,013441.50
TAXPAYER AID 9,357,629127.00
PROGRAM: INFORMATION SERVICES PROGRAM
INFORMATION TECHNOLOGY 20,773,686174.00
PROGRAM: PROPERTY TAX OVERSIGHT PROGRAM
COMPLIANCE ASSISTANCE 31,320,45949.00
COMPLIANCE DETERMINATION 8,269,620125.00
TOTAL 537,190,1875,143.00

Source:  www.transparencyflorida.gov

Where can I get more information?

OPPAGA Reports 

A complete list of OPPAGA reports pertaining to the department is available on our website.

Other Reports

The Auditor General reports pertaining to the department are available on its website.

Websites of Interest

Federal Internal Revenue Service

Florida Association of Property Appraisers

Florida Tax Collectors

National Child Support Enforcement Association

The Florida Legislature’s Office of Economic and Demographic Research

U.S. Department of Health and Human Services, Office of Child Support Enforcement

Performance

Performance measures and standards for the department may be found in its Long Range Program Plan.

What are the applicable statutes?

Section 20.21, Florida Statutes.

Whom do I contact for help?

Office of Inspector General, (850) 617-8152, email:  DOR@dor.state.fl.us

Website

Governmental Support, Auditing, Tax administration, Tax Collection, Tax Processing, Tax rates, Tax refunds, Taxation, Taxpayer Education

The Florida Legislature

Office of Program Policy Analysis and Government Accountability