Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability

Progress Report: Disability Determination Program Taking Actions to Improve Its Timeliness

Report 99-35, February 2000




Report Summary

  • The Disability Determination Program has taken a number of actions to respond to OPPAGA's concerns about the timeliness of its decisions. For example, it has instituted procedures to decrease the time it takes to receive medical records. Nevertheless, more sustained efforts are needed.
  • The department's current Legislative Budget Request requests an additional $22,000 in state general revenue and $1.7 million in federal Social Security Administration funds for a pay parity package for staff who process claims.1 The Social Security Administration anticipates that with higher salaries, staff attrition will decline and result in an increase in the timeliness of disability decisions. If approved, the Legislature should direct the department to monitor this strategy, and report on how it affects timeliness.


Related Reports
  1. No Title
    Report 97-52
  2. PB2 Performance Report for the Disability Determination Program
    Report 98-51 February 1999
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
social services, health, disabilities, disabled, disability insurance, federal funding, medicaid, social security administration