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Office of Program Policy Analysis and Government Accountability

Progress Report: Disability Determination Program Taking Actions to Improve Its Timeliness, Report No. 99-35, February 2000
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  • The Disability Determination Program has taken a number of actions to respond to OPPAGA's concerns about the timeliness of its decisions. For example, it has instituted procedures to decrease the time it takes to receive medical records. Nevertheless, more sustained efforts are needed.
  • The department’s current Legislative Budget Request requests an additional $22,000 in state general revenue and $1.7 million in federal Social Security Administration funds for a pay parity package for staff who process claims.1 The Social Security Administration anticipates that with higher salaries, staff attrition will decline and result in an increase in the timeliness of disability decisions. If approved, the Legislature should direct the department to monitor this strategy, and report on how it affects timeliness.

What were our earlier findings?

Report No. 97-52 Program Evaluation and Justification Review: Disability Determination Program Administered by the Department of Labor and Employment, published in February 1998.

Which Government Program Summaries contain related information?

Disability Determination

What other OPPAGA-related materials are available?

  • Report No. 98-51 PB2 Performance Report for the Disability Determination Program, published in February 1999.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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