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Office of Program Policy Analysis and Government Accountability

Progress Report: Elder Affairs Takes Steps to Separate Case Management From Other Services, Report No. 98-83, June 1999
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  • To date, the Legislature has not authorized piloting of case management by area agencies on aging, nor has the Department of Elder Affairs conducted the recommended review to determine if lead agencies are providing cost-efficient and appropriate services.
  • However, the department has taken steps to separate the case management role of lead agencies from their delivery of direct services. As a result of a new competitive bid process that was piloted in three planning and service areas, the number of lead agencies has been consolidated and the number of alternative service providers has increased.
  • Other cost-effective measures the department is also using include lower cost case aides instead of case managers for lower risk clients, implementing a uniform methodology for determining service costs, and reviewing client files to determine if services are cost effective and appropriate.

What were our earlier findings?

Report No. 96-80 Progress Report: The Role of Area Agencies on Aging in Providing Case Management Services to Florida's Elders, published in April 1997.

Which Government Program Summaries contain related information?

Volunteer and Community Initiatives
Department of Elder Affairs
Mental Health Services
Managed Care and Health Quality

What other OPPAGA-related materials are available?

  • Report No. 01-66 Justification Review: Services to Elders Program, Department of Elder Affairs, published in December 2001.
  • Report No. 01-04 Program Review: High-Risk Elder Victims of Abuse, Neglect, or Exploitation Quickly Served; Data Problems Remain, published inĀ  January 2001.
  • Report No. 99-51 Progress Report: Other Initiatives to Decrease Long-Term Care Costs Should Accompany Medicaid Waiver Expansion, published in May 2000.
  • Report No. 98-81 Progress Report: DOEA Should Study the Pros and Cons of Changing Planning and Service Areas, published in June 1999.
  • Report No. 98-29 Preliminary Report Referrals and Service Provision for Elder Victims of Abuse, Neglect, or Exploitation, published in December 1998.
  • Report No. 96-87 Reconfiguring the Planning and Service Areas Covered by Florida's Area Agencies on Aging, published in June 1997.
  • Report No. 96-80 The Role of Area Agencies on Aging in Providing Case Management Services to Florida's Elders, published in April 1997.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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