Due to problems with measure validity and reliability of reported data, which prevent many measures from being used, the program's Fiscal Year 1997-98 performance measures provide a limited assessment of performance. The few output measures that can be used show increased use of the state library and archives reference collections; and mixed results in the area of records management. Also there was a slowing of additions to the statewide library holdings database.
The department's proposed Fiscal Year 1999-2000 performance measures show improved representation of functions. However, some of the program's major functions still are not represented.
The program's accountability system met OPPAGA's expectations in one of four areas (program purpose and goals). The program's performance measures do not adequately assess program outcomes and need major modifications. The program also needs to improve the reliability of its data.
We discussed our findings with the Secretary of the Department of State and program management. The department's response is included in this report.

Progress Report: The Library, Archives, and Information Program Has Improved Primary Functions
Report 01-20 March 2001
Library, Archives, and Information Program
Report 99-05 August 1999

Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.