Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability

PB2 Performance Report for the Professionalism Program

Report 98-66, February 1999

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Report Summary

  • Criminal justice officers report increasing levels of satisfaction with training developed by the Professionalism Program. However, agency satisfaction with the program's officer information system has remained moderate.
  • The Professionalism Program generally met its standards for its outcome measures. For example, according to their supervisors, a higher percentage of officers completing advanced or specialized criminal justice courses demonstrated an improved level of performance.
  • The program did not meet projected standards for half of its output measures, primarily because many of these measures are workload indicators that depend on external factors, such as the number of individuals that choose to become trained officers.
  • The proposed Fiscal Year 1999-2000 output measures provide information about the department's workload. For example, program measures include the number of instructional hours to be presented, the number of examinations to be administered, and the number of certifications to be issued. The program could improve its account-ability by adding some additional measures, and modifying and deleting others.
  • OPPAGA evaluated the program's accountability system in July of 1998 and found that it met expectations in two of four key areas (program purpose and goals, and information reporting and use by management.) Program measures need to be expanded to indicate the effectiveness of auditing and compliance activities. In addition, the department needs to develop internal controls to ensure the reliability of data in its information systems.
  • We provided a draft copy of our report to the Commissioner of Florida Department of Law Enforcement, who generally concurred with our conclusions.

Related Reports
  1. Progress Report: FDLE Improves Operations, Some Information and Fingerprint System Backlogs Remain
    Report 99-27 January 2000
  2. PB2 Performance Report for the Criminal Justice Investigations and Forensic Science Program
    Report 98-65 February 1999
  3. Program Evaluation & Justification Review Florida Department of Law Enforcement
    Report 97-76 June 1998
  4. Review of the Performance of the Florida Department of Law Enforcement's Professionalism Program
    Report 97-42 February 1998
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
criminal justice, juvenile justice, crime, corrections, officer training, measures, law enforcement, officer discipline