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Office of Program Policy Analysis and Government Accountability

PB2 Performance Report for the Professionalism Program, Report No. 98-66, February 1999
 
Full report in PDF format


  • Criminal justice officers report increasing levels of satisfaction with training developed by the Professionalism Program. However, agency satisfaction with the program's officer information system has remained moderate.
  • The Professionalism Program generally met its standards for its outcome measures. For example, according to their supervisors, a higher percentage of officers completing advanced or specialized criminal justice courses demonstrated an improved level of performance.
  • The program did not meet projected standards for half of its output measures, primarily because many of these measures are workload indicators that depend on external factors, such as the number of individuals that choose to become trained officers.
  • The proposed Fiscal Year 1999-2000 output measures provide information about the department’s workload. For example, program measures include the number of instructional hours to be presented, the number of examinations to be administered, and the number of certifications to be issued. The program could improve its account-ability by adding some additional measures, and modifying and deleting others.
  • OPPAGA evaluated the program’s accountability system in July of 1998 and found that it met expectations in two of four key areas (program purpose and goals, and information reporting and use by management.) Program measures need to be expanded to indicate the effectiveness of auditing and compliance activities. In addition, the department needs to develop internal controls to ensure the reliability of data in its information systems.
  • We provided a draft copy of our report to the Commissioner of Florida Department of Law Enforcement, who generally concurred with our conclusions.

Which Government Program Summaries contain related information?

Criminal Justice Professionalism Services

What other OPPAGA-related materials are available?

  • Report No. 99-27 Progress Report: FDLE Improves Operations; Some Information and Fingerprint System Backlogs Remain, published in January 2000.
  • Report No. 98-65 PB2 Performance Report for the Criminal Justice Investigations and Forensic Science Program, published in February 1999.
  • Report No. 97-76 Program Evaluation and Justification Review: Florida Department of Law Enforcement, published in June 1998.
  • Report No. 97-42 Review of the Performance of the Florida Department of Law Enforcement's Professionalism Program, published in February 1998.
  • Report No. 97-41 Review of the Performance of the Florida Department of Law Enforcement's Investigations and Forensic Science Program, published in February 1998.
  • Report No. 97-40 Review of the Performance of the Florida Department of Law Enforcement's Information Program, published in February 1998.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
e-mail address: oppaga@oppaga.fl.gov


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