The Florida Legislature
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Office of Program Policy Analysis and Government Accountability

PB2 Performance Report for the Support Program, Report No. 98-53, February 1999
Full report in PDF format

  • The program continues to obtain significant price discounts on commodities and services through its state-term contracts. However, the exact dollar savings cannot be readily verified.
  • Program performance for federal property distribution fell short of the standard because the surplus property the state received for distribution to eligible organizations declined by 46% over Fiscal Year 1996-97.
  • The program continues to provide vehicle maintenance costs for labor and parts below the private sector and continues to provide state rental pool vehicles at a lower price than that charged by the state vehicle rental contract.
  • The cost per flight hour to operate the state aircraft pool has increased over the past two years with an increase of 3.5% over Fiscal Year 1996-97. However, the cost per flight hour is dependent on actually flying the number of hours estimated. Demand for aircraft pool flights dropped by 15% over the past year.
  • The program's accountability system meets OPPAGA's expectations in one of four areas (program purpose and goals). The program's performance measures, data reliability, and use of information by management need some modifications.
  • The program should develop additional outcome measures to provide a more comprehensive performance picture of the program's overall responsibilities.
  • The secretary of the Department of Management Services, in his written response to our report, concurred with our findings and recommendations. The agency's response is public record and is available upon request.

Which Government Program Summaries contain related information?

Support Program
Department of Management Services

What other OPPAGA-related materials are available?

  • Report No. 01-35 Progress Report: Management Services Makes Progress by Implementing OPPAGA Recommendations, published in August 2001.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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