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Office of Program Policy Analysis and Government Accountability

PB2 Performance Report for the Disability Determination Program, Report No. 98-51, February 1999
 
Full report in PDF format


  • During Fiscal Year 1997-98, the Disability Determination Program improved its performance on most of its PB² outcome measures. The timeliness of decisions improved for both the federal and state components of the program, and the cost per case for the federal component decreased. However, the accuracy of decisions declined slightly for the federal component of the program. The program also increased its outputs during the year and processed more disability determination applications than it did in Fiscal Year 1996-97.
  • The program's accountability system met OPPAGA's expectations in three of four areas (program purpose and goals, data reliability, and reporting of information and its use by management). The program's performance measures and standards need some modification.
  • The Disability Determination Program has used the same performance measurement system since it began operating under a performance-based program budget in 1996. While the system provides useful and accurate information, we recommend several modifications for Fiscal Year 1999-2000. Some standards should be revised to reflect more reasonable performance expectations, and the program should begin benchmarking its performance against other states.
  • We provided a draft copy of this report to the Secretary of the Department of Labor and Employment Security, who generally agrees with our findings. Based on the preliminary draft of this report, the program submitted a revised Exhibit D-2 that incorporates some of OPPAGA’s suggestions for improving the PB2 system.

Which Government Program Summaries contain related information?

Disability Determination

What other OPPAGA-related materials are available?

  • Report No. 99-35 Progress Report: Disability Determination Program Taking Actions to Improve Its Timeliness, published in February 2000
  • Report No. 97-52 Program Evaluation and Justification Review: Disability Determination Program Administered by the Department of Labor and Employment, published in February 1998

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
e-mail address: oppaga@oppaga.fl.gov


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