The Facilities Program met most of the standards for its outcome measures and all of the standards for its output measures. Results for its PB2 measures also show that the program continued to keep the cost of its construction services, rental rates, and operations and maintenance services below those of the private sector.
The program's performance in controlling costs was primarily due to management and staff efforts such as using a prototype office building, implementing further improvements in the prototype office design, further outsourcing operations and maintenance services, converting full-time custodial positions to half-time when vacancies occur, and implementing energy control systems.
The program needs additional PB2 measures to provide greater accountability for its use of resources. Measures are needed to better show the workload of the Florida Capitol Police and program construction project management staff.
The program's accountability system met OPPAGA's expectations in all four areas (program purpose and goals, performance measures, data reliability, and reporting of information and its use by management).
We provided a draft copy of our report to the Acting Secretary of the Department of Management Services, who generally concurred with our conclusions.

Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.