During Fiscal Year 1997-98, the performance of the Job Service improved over that reported two years prior. Improvements occurred in four of the six performance measures established to measure its success in serving individuals seeking employment and employers seeking workers.
The department has addressed several of our recommendations by developing strategies to make it easier for individuals to apply for jobs and for employers to identify qualified job applicants.
The department has not addressed our recommendation to develop a comprehensive plan for marketing the Job Service and is not evaluating the long-term outcomes of Job Service applicants or the long-term impact of program services.

Review of the Workforce Development System
Report 03-10 January 2003
Supplemental Analyses Job Service Program Department of Labor & Employment Security
Report 96-34 January 1997
Review of the Job Service Program Department of Labor & Employment Security
Report 96-29 January 1997

Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.