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Office of Program Policy Analysis and Government Accountability

Program Evaluation & Justification Review Workforce Program Administered by the Department of Management Services, Report No. 98-01, July 1998
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  • The Workforce Program should be continued. The Program's primary purpose is to establish a fair and equitable personnel management system needed to recruit, select, and retain a quality workforce for the state. A uniform state personnel system benefits the public by protecting taxpayers from the potential liability of lawsuits if any state agencies were to unsound human resource management practices.
  • Although the state's personnel system is partly decentralized, the program's activities are not unnecessarily duplicative of those of state agencies. A centralized entity for administering core personnel functions is an efficient way to provide consistency and necessary support services to state agencies.
  • The Workforce Program has been efficient is using its resources, but has not been effective in performing its human resource management responsibilities. To be effective, the program must both be a resource to state agencies and a regulator of the state personnel system. However, over the last several years, the program has not performed well in either role. The program has failed to satisfy its customers and has not fulfilled its responsibility for monitoring state agency personnel offices.

Which Government Program Summaries contain related information?

Department of Management Services (DMS)
DMS - Human Resource Management

What other OPPAGA-related materials are available?

  • Report No. 01-33 Progress Report: DMS Adopts OPPAGA’s Workforce Recommendations; However, a Strong Outsourcing Contract Is Imperative, published in July 2001.
  • Report No. 98-13 How Florida Compares: An Approach for Analyzing Government Staffing Levels, published in September 1998.
  • Report No. 98-01 Program Evaluation and Justification Review: Workforce Program Administered by the Department of Management Services, published in July 1998.
  • Report No. 97-54 Review of the Performance of the Department of Management Services’ Workforce Program, published in February 1998.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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