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Office of Program Policy Analysis and Government Accountability

Review of the Division of Retirement's Performance-Based Program Budgeting Measures and Standards, Report No. 97-39, February 1998
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  • The Retirement Program’s performance-based program budgeting measures demonstrate that it has maintained high levels of customer satisfaction and efficiently used its resources.
  • The Program’s measures could be improved by establishing better methods to calculate results for two measures, adding a measure that assesses Program timeliness, and adjusting calculations of administrative costs to exclude non-recurring re-engineering costs.

Which Government Program Summaries contain related information?

Florida Retirement System

What other OPPAGA-related materials are available?

  • Report No. 00-01 Progress Report: Retirement Program Addresses Backlog, But It Defers Developing Re-Engineering Indicators, published in August 2000.
  • Report No. 97-75 Program Evaluation and Justification Review: Retirement Program Administered by the Division of Retirement, published in June 1998.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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