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Office of Program Policy Analysis and Government Accountability

Review of the Job Service Program Department of Labor & Employment Security, Report No. 96-29, January 1997
Full report in PDF format

  • The ability of the Job Service to contribute to state initiatives to improve the quality of jobs and the workforce in Florida is limited because most targeted high-skill/high-wage jobs require several years of training or education and because employers and job applicants currently using the Job Service are listing and applying for primarily low-skill/low-wage jobs.
  • The Job Service has met two and is making progress towards an additional three of its six performance standards established in the 1994-95 through 1998-99 Agency Strategic Plan to measure its success in bringing together workers with employers. The Department does not measure the long-term impact of program services.
  • The Job Service could improve its performance by shifting its emphasis to a service delivery strategy driven by customer need and by increasing the number of job openings listed.

Which Government Program Summaries contain related information?

Department of Economic Opportunity

What other OPPAGA-related materials are available?

  • Report No. 03-10 Special Examination: Review of the Workforce Development System, published in January 2003.
  • Report No. 98-23 Follow-Up Report on the Job Service Program Department of Labor and Employment Security, published in December 1998.
  • Report No. 96-34 Supplemental Analyses, Job Service Program, Department of Labor and Employment Security, published in January 1997.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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