Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability

Florida Has Made Limited Progress in Streamlining Business Processes; One-Stop Portals of Benefit to Some Other States

Report 10-22, February 2010




Report Summary

Florida has made limited progress in establishing a master business index to streamline business start-up requirements. Other states have developed web portals that make it easier for businesses to obtain needed start-up licenses, permits, and registrations and have reported benefits to both businesses and the state. If the Legislature chooses to implement a business one-stop portal in Florida, it should consider key success factors identified by other states, including establishing clear system objectives, a strong governance and accountability structure, mandatory agency participation, and provisions for stakeholder input.

Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
business, one-stop, business registration, tax registration, online portal, streamline business start-up