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Office of Program Policy Analysis and Government Accountability

DBPR Increased Unlicensed Construction Enforcement Efforts; Electronic Submission Could Improve Complaint Processing, Report No. 10-03, January 2010
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  • Consistent with recommendations in our 2008 report, the Department of Business and Professional Regulation has improved efforts to address unlicensed construction activity. However, the department has not developed procedures to allow consumers to file complaints electronically; other agencies have successfully implemented such systems. Construction Industry Licensing Board officials have not modified board penalties for serious complaints such as financial mismanagement or abandonment. As anticipated, the Florida Homeowners’ Construction Recovery Fund has experienced significant funding shortfalls that have affected payments to homeowners.

Which Government Program Summaries contain related information?

Professional Regulation

What other OPPAGA-related materials are available?

  • Report No. 08-21 Several Steps Could Be Taken to Improve the Construction Complaint Process and Increase Homeowner Protection,published in April 2008.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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