Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability

DCF Improves Contract Oversight of Lead Agencies; Fiscal, Quality, and Performance Assessment Are Undergoing Change

Report 08-39, June 2008

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Report Summary

As recommended in our 2006 report, the Department of Children and Families has made changes to strengthen contract oversight of lead agencies by improving its ability to track contractual noncompliance and establishing a training program for contract monitoring staff. The department is working to improve other components of its oversight system by

  • bringing fiscal monitoring back in-house after outsourced fiscal monitors failed to meet contractual obligations,
  • redesigning its quality assurance system,
  • implementing a new automated child welfare data system, and
  • developing better ways to examine performance data and target critical client outcomes.

Related Reports
  1. Outsourced Oversight for Community-Based Care Produced Benefits But Substantive Challenges
    Report 09-09 February 2009
  2. Department of Children and Families Has Strengthened Its Contract Oversight System
    Report 08-32 May 2008
  3. Pilot to Outsource CBC Program Oversight Encountered Setbacks; Effectiveness Unknown
    Report 08-09 February 2008
  4. Further Contracting Enhancements Would Help DCF Correct Vendor Noncompliance
    Report 06-72 December 2006
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
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