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Office of Program Policy Analysis and Government Accountability

DCF Improves Contract Oversight of Lead Agencies; Fiscal, Quality, and Performance Assessment Are Undergoing Change, Report No. 08-39, June 2008
Full report in PDF format

As recommended in our 2006 report, the Department of Children and Families has made changes to strengthen contract oversight of lead agencies by improving its ability to track contractual noncompliance and establishing a training program for contract monitoring staff. The department is working to improve other components of its oversight system by
  • bringing fiscal monitoring back in-house after outsourced fiscal monitors failed to meet contractual obligations,
  • redesigning its quality assurance system,
  • implementing a new automated child welfare data system, and
  • developing better ways to examine performance data and target critical client outcomes.

What were our earlier findings?

Report No. 06-50 Child Welfare System Performance Mixed in First Year of Statewide Community-Based Care, published in June 2006.
Report No. 06-05 Additional Improvements Are Needed as DCF Redesigns Its Lead Agency Oversight Systems,published in January 2006.

Which Government Program Summaries contain related information?

Department of Children and Families
Family Safety

What other OPPAGA-related materials are available?

  • Report No. 09-09 Outsourced Oversight for Community-Based Care Produced Benefits But Substantive Challenges, published in February 2009.
  • Report No. 08-32 Department of Children and Families Has Strengthened Its Contract Oversight System, published in May 2008.
  • Report No. 08-09 Pilot to Outsource CBC Program Oversight Encountered Setbacks; Effectiveness Unknown, published in February 2008.
  • Report No. 06-72 Further Contracting Enhancements Would Help DCF Correct Vendor Noncompliance, published in December 2006.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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