State agencies have taken actions to implement our recommendations for improving state consumer complaint processing, but more steps should be taken. The Department of Agriculture and Consumer Services and the Office of the Attorney General have reduced the potential for duplication of services by clarifying their respective roles in handling price-gouging complaints. However, responsibility for eligibility screening of Lemon Law complaints remains divided between these two agencies. In addition, the Office of the Attorney General has not adopted our recommendation to refer consumer intake information it receives to the Department of Agriculture and Consumer Services clearinghouse, which can result in consumers needing to provide information about a single incident to two state agencies. We continue to believe that a legislatively created interagency consumer roundtable would help coordinate agency consumer protection activities and that statewide information about consumer complaint activities and costs should be reported to the Legislature.