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Office of Program Policy Analysis and Government Accountability

Department of Children and Families Has Strengthened Its Contract Oversight System, Report No. 08-32, May 2008
Full report in PDF format

In response to our 2006 report, the Department of Children and Families has strengthened its accountability system to better identify and resolve vendor compliance problems. Department contract monitoring reports now provide more information to help contract managers and vendors develop corrective action plans. In addition, the department has enhanced its contract reporting data system to enable staff to better track and analyze vendor noncompliance and monitor whether vendors have completed required tasks to correct deficiencies. The department also has established a procedures manual and training program for contract monitoring staff and their supervisors. While these steps have improved the department’s vendor accountability system, it is too early to determine their impact in reducing vendor noncompliance with contract requirements. Future OPPAGA studies will continue to assess the department’s outcomes in this area.

What were our earlier findings?

Report No. 06-72 Further Contracting Enhancements Would Help DCF Correct Vendor Noncompliance, published in December 2006.

Which Government Program Summaries contain related information?

Department of Children and Families

What other OPPAGA-related materials are available?

  • Report No. 09-09 Outsourced Oversight for Community-Based Care Produced Benefits But Substantive Challenges, published in February 2009.
  • Report No. 08-39 DCF Improves Contract Oversight of Lead Agencies; Fiscal, Quality, and Performance Assessment Are Undergoing Change, published in June 2008.
  • Report No. 06-16 The Department of Children and Families Has Taken Steps to Address 2005 Contracting Law, published in February 2006.
  • Report No. 06-05 Additional Improvements Are Needed as DCF Redesigns Its Lead Agency Oversight Systems, published in January 2006.
  • Report No. 05-12 OPPAGA Report: Child Welfare Transition Nearly Complete; Budget Allocation and Oversight Systems Need Strengthening, published in March 2005.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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