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Office of Program Policy Analysis and Government Accountability

Progress Report: Division of Hotels and Restaurants Improves Operations and Makes Progress in Meeting Inspection Goals, Report No. 07-41, October 2007
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  • Consistent with our recommendations, the Division of Hotels and Restaurants has improved its operations and is making progress toward completing the food and lodging inspections required by law.  Although not yet achieving full statutory compliance, overall inspections have increased significantly since our last review. These increases are due to the Legislature appropriating the division more staff as well as to improvements in division technology.  However, if the division cannot eventually achieve long-term statutory compliance, it may need to pursue revenue-generating options identified in our prior report and use such funds to hire more inspectors. 
  • As we recommended, the division also has improved its sanctioning process, which has boosted productivity and provided better disclosure to food and lodging establishments.  In addition, the division enhanced its website to improve its usefulness for Florida consumers.  Lastly, per our recommendation, the division adopted two new performance measures that better reflect its core mission. 

What were our earlier findings?

Report No. 05-51 OPPAGA Report: Division of Hotels and Restaurants Improves Operations But Not Meeting Inspection Goals, published in November 2005.

Which Government Program Summaries contain related information?

Hotel and Restaurant Regulation
Community Public Health
Food Safety and Quality

What other OPPAGA-related materials are available?

  • Report No. 10-44 State’s Food Safety Programs Have Improved Performance and Financial Self-Sufficiency,published in June 2010.
  • Report No. 08-67 State Food Safety Programs Should Improve Performance and Financial Self-Sufficiency, published in December 2008.
  • Report No. 08-18 Privatization Has Helped Improve Elevator Safety; Additional State Oversight Is Needed, published in April 2008.
  • Report No. 96-24 Review of Hotel and Restaurant Regulation, published in December 1996.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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