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Office of Program Policy Analysis and Government Accountability

Progress Report: Division of Land Sales, Condominiums, and Mobile Homes Has Improved Some Business Processes , Report No. 07-07, February 2007
Full report in PDF format

Consistent with our recommendation, the Legislature has required the division to continue providing quarterly reports on its complaint- and education-related activities. As we recommended, the division has taken steps to improve its business processes, including complaint resolution and case management. However, additional steps could be taken to increase division educational services. We also determined that the Office of the Condominium Ombudsman and the Advisory Council on Condominiums are operating as directed by the 2004 Legislature.

What were our earlier findings?

Report No. 05-24 OPPAGA Report: Condominium Program Should Process Complaints, Disputes Sooner and Enhance Program Services, published in April 2005.

Which Government Program Summaries contain related information?

Condominiums, Timeshares, and Mobile Homes Regulation
Department of Business and Professional Regulation

What other OPPAGA-related materials are available?

  • Report No. 10-20 Limited Data Is Available Regarding Number of Mandatory Homeowners Associations; Options Exist for Information Gathering and State Oversight,published in February 2010.
  • Report No. 99-37 Special Review: Division of Land Sales, Condominiums, and Mobile Homes Improves Timeliness, But Faces Funding Issues, published in March 2000.
  • Report No. 99-15 Bureau of Condominiums Has Improved Its Complaint Investigation Process, published in December 1999.
  • Report No. 97-62 Review of the Bureau of Condominiums Complaint Investigation Process,  published in March 1998.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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