Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability

Division of Land Sales, Condominiums, and Mobile Homes Has Improved Some Business Processes

Report 07-07, February 2007

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Report Summary

Consistent with our recommendation, the Legislature has required the division to continue providing quarterly reports on its complaint- and education-related activities. As we recommended, the division has taken steps to improve its business processes, including complaint resolution and case management. However, additional steps could be taken to increase division educational services. We also determined that the Office of the Condominium Ombudsman and the Advisory Council on Condominiums are operating as directed by the 2004 Legislature.

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Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
consumer protection, insurance, complaint investigation, Condo, condos, condominiums, land sales, disputes, complaints, education, ombudsman, advisory council, enforcement, elections, associations, cooperatives, training, condominium, dispute, complaint, ombudsman, mediation, arbitrtion, investigations, condominium association, rental, bylaws, election, violations, hearings, warning letters, information letters, consent orders, final orders, mobile home park, trailers, land, land sales, mobile home parks, condos, condominiums