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Office of Program Policy Analysis and Government Accountability

Further Contracting Enhancements Would Help DCF Correct Vendor Noncompliance, Report No. 06-72, December 2006
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To address the requirements of Ch. 2005-222, Laws of Florida, the Department of Children and Families has strengthened its contract accountability structures by establishing new contracting procedures for obtaining public university and college services and requiring annual on-site or desk reviews of vendors. The department also has improved its contract oversight systems and taken steps to better ensure staff compliance with these requirements.

To further strengthen its accountability systems, the department should make five additional changes to enhance its ability to identify and resolve vendor compliance problems:

  • require staff to provide sufficient detail in monitoring reports to develop corrective action plans,
  • include interim objectives and timeframes in corrective action plans to gauge vendor progress in addressing serious noncompliance areas, 
  • establish a system for tracking and analyzing repeat findings of noncompliance,
  • more clearly define the criteria used to rate contract monitoring reports, and
  • develop a strong training program and manual for contract monitoring staff.

Which Government Program Summaries contain related information?

Department of Children and Families

What other OPPAGA-related materials are available?

  • Report No. 08-39 DCF Improves Contract Oversight of Lead Agencies; Fiscal, Quality, and Performance Assessment Are Undergoing Change, published in June 2008.
  • Report No. 08-32 Department of Children and Families Has Strengthened Its Contract Oversight System, published in May 2008.
  • Report No. 06-16 The Department of Children and Families Has Taken Steps to Address 2005 Contracting Law, published in February 2006.
  • Report No. 06-05 Additional Improvements Are Needed as DCF Redesigns Its Lead Agency Oversight Systems, published in January 2006.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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