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Office of Program Policy Analysis and Government Accountability

Administrative Child Support Order Establishment Process Has Not Yet Produced All Expected Benefits, Report No. 06-63, September 2006
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  • The Department of Revenue has implemented an administrative process to establish child support orders, and this process includes specific procedures designed to protect due process and ensure parents’ access to the court system.  While this process has the potential to improve program outcomes, it has not yet produced the expected number of support orders.  While the process is somewhat faster than establishing orders through the courts, it takes an average of over seven months to complete, and costs for administrative hearings are higher than those for judicial hearings. 
  • The department should develop a strategic plan to improve the administrative process and achieve all intended benefits.  The plan should establish performance measures and expected outcomes for the administrative process, including the number of support orders to be established; the percentage of cases in which the administrative process is begun but then terminated without resulting in a support order; the average time required to complete the process; the average cost per completed child support order; and the level of compliance with administrative support orders.  This strategic plan should be submitted in conjunction with the department’s Legislative Budget Request for Fiscal Year 2007-08.

Which Government Program Summaries contain related information?

Child Support Enforcement
Department of Revenue
Supreme Court
ACCESS Florida
Welfare Transition

What other OPPAGA-related materials are available?

  • Report No. 08-48 Department Process Changes Resulted in Fewer Administrative Child Support Orders Than Expected, published in August 2008.
  • Report No. 03-36 Special Examination: Administrative Establishment of Child Support Is Efficient for Uncontested Cases; Compliance Is Better for Orders Established Judicially, published in June 2003.
  • Report No. 02-70 Special Examination: Division of Administrative Hearings Method of Assessing Fees Needs Significant Revision, published in December 2002.
  • Report No. 00-24   Justification Review: Child Support Enforcement Program Florida Department of Revenue, published in December 2000.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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