Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability

OPPAGA Report: Division of Alcoholic Beverages and Tobacco Has Made Improvements, But Additional Steps Are Needed to Increase Efficiency, Customer Service

Report 06-46, May 2006




Report Summary

In accordance with OPPAGA's proposed policy options to either modify or eliminate the alcoholic beverage surcharge, the 2006 Legislature repealed the tax. In addition, the division has implemented several of our recommendations by conducting its underage alcoholic beverage surveys more efficiently, increasing emphasis on the collection of unpaid tobacco taxes, and improving smoking ban complaint investigations. However, several additional improvements are necessary, including

  • decreasing the sample size for underage tobacco surveys;
  • implementing online license application processing; and
  • improving the division's performance accountability system.


Related Reports
  1. DBPR Re-Engineering Has Achieved Cost Savings, But More Can Be Done to Centralize Functions and Improve Services
    Report 05-60 December 2005
  2. Division of Alcoholic Beverages and Tobacco Should Improve Primary Functions and Accountability System
    Report 04-56 August 2004
  3. DBPR Tax Functions Are Appropriately Placed; Expanded Use of DOR Tax Processing System Should Be Considered
    Report 04-20 March 2004
  4. Progress Report: BPR Should Increase Education and Standardization Efforts for On-Premises Alcoholic Surcharge
    Report 98-80 May 1999
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
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