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Office of Program Policy Analysis and Government Accountability

Additional Improvements Are Needed as DCF Redesigns Its Lead Agency Oversight Systems, Report No. 06-05, January 2006
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To address problems in its system for monitoring child welfare lead agencies, the department is proposing to redesign many of its oversight processes. While some of these changes are promising, additional steps will be needed to resolve critical weaknesses in the department’s oversight of community-based lead agencies and the subcontractors that provide direct child protective services. Specifically, the department needs to
  • establish a strong training program for its contract monitoring staff;
  • successfully implement the long-delayed HomeSafenet information system and a lead agency viability monitoring system;
  • develop additional ways to ensure that lead agencies comply with contract provisions;
  • develop a certification process to ensure that lead agencies are willing and have the capability to assume additional quality assurance responsibilities; and
  • provide additional written guidance and training to department zone and lead agency quality assurance staff to assist with the planned transfer of additional quality assurance responsibilities to lead agencies.

Which Government Program Summaries contain related information?

Family Safety

What other OPPAGA-related materials are available?

  • Report No. 08-39 DCF Improves Contract Oversight of Lead Agencies; Fiscal, Quality, and Performance Assessment Are Undergoing Change, published in June 2008.
  • Report No. 08-32 Department of Children and Families Has Strengthened Its Contract Oversight System, published in May 2008.
  • Report No. 06-72 Further Contracting Enhancements Would Help DCF Correct Vendor Noncompliance, published in December 2006.
  • Report No. 06-50 Child Welfare System Performance Mixed in First Year of Statewide Community-Based Care, published in June 2006.
  • Report No. 06-16 The Department of Children and Families Has Taken Steps to Address 2005 Contracting Law, published in February 2006.
  • Report No. 05-47 Progress Report: Child Welfare Legal Services Makes Some Improvements, But Other Changes Needed, published in September 2005.
  • Report No. 05-40 Progress Report: After Further Delay, DCF Redesigning Child Welfare Training and Taking Steps to Clarify Case Transfer, published in August 2005.
  • Report No. 05-12 OPPAGA Report: Child Welfare Transition Nearly Complete; Budget Allocation and Oversight Systems Need Strengthening, published in March 2005. 
  • Report No. 04-78 OPPAGA Report: Independent Living Minimum Standards Recommended for Children in Foster Care, published in November 2004.
  • Report No. 04-65 OPPAGA Report: DCF Improves Readiness Assessment Process; However, Additional Changes Are Needed, published in September 2004.
  • Report No. 04-15 Special Report:  DCF’s Lead Agency Readiness Assessment Process Meets Statutory Requirements, But Needs Strengthening, published in February 2004.
  • Report No. 03-09 Progress Report: Child Protection Program Makes Needed Changes But Lacks Data for Evaluating Results of Initiatives, published in January 2003.
  • Report No. 02-16 Progress Report of Justification Review: Child Protection Program, Department of Children and Families, published in March 2002.
  • Report No. 01-14 Justification Review: Child Protection Program, published in March 2001.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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