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Office of Program Policy Analysis and Government Accountability

Division of Hotels and Restaurants Improves Operations But Not Meeting Inspection Goals, Report No. 05-51, November 2005
 
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Although the Division of Hotels and Restaurants has improved its operations in recent years, it has not inspected food establishments, public lodging, and apartments as often as required by law for several years. Inspection shortfalls are due mainly to staffing cuts, changes in inspection field procedures, and problems implementing handheld computers. Because inspections gauge compliance with health and safety requirements, this problem increases risks to the public. Options for resolving this situation include increasing fees to fund additional positions, reducing the number of inspections required by administrative rule and law, and streamlining the current sanctioning process. The division also could improve its performance by increasing consumer access to its website and adopting performance measures with a stronger connection to its core mission.

Which Government Program Summaries contain related information?

Hotel and Restaurant Regulation
Food Safety and Quality
Community Public Health

What other OPPAGA-related materials are available?

  • Report No. 10-44 State’s Food Safety Programs Have Improved Performance and Financial Self-Sufficiency,published in June 2010.
  • Report No. 08-67 State Food Safety Programs Should Improve Performance and Financial Self-Sufficiency, published in December 2008
  • Report No. 07-41 Division of Hotels and Restaurants Improves Operations and Makes Progress in Meeting Inspection Goals, published in October 2007. 
  • Report No. 96-24 Review of Hotel and Restaurant Regulation, published in December 1996.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
e-mail address: oppaga@oppaga.fl.gov


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