The Pinellas Suncoast Transit Authority has the foundation for a strong performance accountability system and generally is performing well in providing transportation services. However, it needs to develop measurable objectives for assessing its progress in achieving strategic goals, benchmark its performance against other similar transit systems, and better report its performance to key stakeholders.
While there are alternative ways to deliver countywide transit services in Pinellas County, including expanding services to all areas of the county and having services provided by a department of the county government, these options do not offer strong advantages over the current system.

Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.