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Office of Program Policy Analysis and Government Accountability

Progress Report: After Further Delay, DCF Redesigning Child Welfare Training and Taking Steps to Clarify Case Transfer, Report No. 05-40, August 2005
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  • Although the Department of Children and Families has taken preliminary steps, it has not yet implemented a new child welfare training program as required by the 2003 Legislature due to procurement and design problems.  Currently, the department has interim contracts, which will expire December 31, 2005, with two state universities to provide pre-service and certification training for investigators and caseworkers. The department is redesigning its training program and plans to have it fully implemented in early 2006. 
  • To help clarify the roles of protective investigators and lead agency case managers in case transfer and case planning, the department has started identifying best practices and revising program rules. The department also should develop a model working agreement for lead agencies and investigation entities.
  • The department has developed and implemented a new quality assurance monitoring system for the child protection program and completed two rounds of lead agency quality assurance reviews.  The department used data from the initial round of reviews to create a baseline from which to measure future progress or areas needing improvement.

What were our earlier findings?

Report No. 04-03 Special Report: DCF Needs to Improve Child Protection Staff Training and Clarify DCF and Lead Agency Roles, published in January 2004.

Which Government Program Summaries contain related information?

Department of Children and Families
Family Safety

What other OPPAGA-related materials are available?

  • Report No. 07-03 CBC Pilot Project Implementation Delayed But Proceeding; Other Initiatives Implemented, published in January 2007.
  • Report No. 06-50 Child Welfare System Performance Mixed in First Year of Statewide Community-Based Care, published in June 2006.
  • Report No. 06-05 Additional Improvements Are Needed as DCF Redesigns Its Lead Agency Oversight Systems, published in January 2006.
  • Report No. 05-47 Progress Report: Child Welfare Legal Services Makes Some Improvements, But Other Changes Needed, published in September 2005.
  • Report No. 05-12 OPPAGA Report: Child Welfare Transition Nearly Complete; Budget Allocation and Oversight Systems Need Strengthening, published in March 2005.
  • Report No. 04-65 OPPAGA Report: DCF Improves Readiness Assessment Process; However, Additional Changes Are Needed, published in September 2004.
  • Report No. 04-15 Special Report:  DCF’s Lead Agency Readiness Assessment Process Meets Statutory Requirements, But Needs Strengthening, published in February 2004.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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