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Office of Program Policy Analysis and Government Accountability

Progress Report: EMS Program Has Taken Little Action to Improve Provider Compliance with Safety Standards, Report No. 05-33, May 2005
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  • The Department of Health’s performance in inspecting certified Emergency Medical Services providers has declined and it has taken little action to implement the recommendations in our 2003 report.  The department has not evaluated its technical assistance efforts, developed a quality-based inspection process and adverse incident reporting system, or changed its sanctioning process to address high rates of provider deficiencies.  Also, the department continues to award grants without evaluating whether the funds improve local emergency medical services.  
  • The department plans to transfer responsibility for emergency medical technician and paramedic certification and complaint investigations to its Division of Medical Quality Assurance.  This change could improve the program’s efficiency and ability to track complaint information.  However, the department will need to assess whether these improvements are attained and ensure that the two programs coordinate their activities. 

What were our earlier findings?

Report No. 03-25 Justification Review: Emergency Medical Services Program Should Improve Provider Compliance with Safety Standards,  published in April 2003.

Which Government Program Summaries contain related information?

Medical Quality Assurance
Dept. of Health
Emergency Medical Services

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