As we recommended in our 2003 report, the department has taken action to better ensure that the Law Enforcement Program's criteria for determining whether violations merit a criminal investigation are clearly communicated and adhered to by district regulatory employees. It also has begun tracking the outcomes of its field agents' investigations. The department reports that its field agents are now responsible for tracking a case through prosecution and documenting the result in a department database. It also assessed the feasibility of outsourcing certain park patrol services and concluded that outsourcing would not be an effective alternative for providing law enforcement services.
However, the department has not implemented our recommendation to develop an integrated law enforcement case management system. At the time of our report's release in January 2003, the department expected it would have a new integrated case management system in operation by July 2003. However, to date, it has not developed and implemented such a system.

Law Enforcement Program Should Pursue Outsourcing, Track Case Outcomes, Integrate Information Systems
Report 03-01 January 2003

Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.