The Florida Legislature
OPPAGA script logo
Office of Program Policy Analysis and Government Accountability

Progress Report: Medical Quality Assurance Improves Accountability System; Information Tracking Concerns Persist, Report No. 04-71, October 2004
Full report in PDF format

  • The Medical Quality Assurance Program has taken steps to improve its accountability system, and has established a system to track how long it takes to process nursing license applications.  The program needs to evaluate the feasibility of tracking this information for other health care professions.
  • The program implemented our recommendation to assess the effectiveness of its delinquent license policy.  Officials amended the policy when they found that investigations of delinquent licensees were not cost-effective. 
  • The program has made progress in implementing an electronic continuing education tracking system.  However, the system may produce incomplete and unreliable information due to low rates of stakeholder participation and an over-reliance on self-reporting by licensees.  If participation in the new tracking system remains low and/or most of the information is self-reported, program officials should develop options for legislative consideration, such as requiring participation in the tracking system, expanding the electronic license renewal system, or transferring monitoring responsibility to professional associations in lieu of continuing its time-consuming and costly post-license renewal audits.

What were our earlier findings?

Report No. 03-06 Justification Review:  While Medical Quality Assurance Improving, Licensure Needs Increased Accountability, published in January 2003. 

Which Government Program Summaries contain related information?

Medical Quality Assurance

What other OPPAGA-related materials are available?

  • Report No. 06-02 Nurse Licensure Compact Would Produce Some Benefits But Not Resolve the Nurse Shortage, published in January 2006.
  • Auditor General Report No. 2005-043 Operational Audit:  Department of Health, Health Care Practitioner Disciplinary Process, Results of a Joint Study by the Auditor General and the Office of Program Policy Analysis and Government Accountability, published in October 2004. 
  • Report No. 03-25 Justification Review: Emergency Medical Services Program Should Improve Provider Compliance with Safety Standards,  published in April 2003.
  • Report No. 01-50  Program Review: Consolidation of Medical Quality Assurance Governance Structure Only a Partial Solution, published in October 2001.
  • Report No. 01-24 Justification Review: Health Care Regulation Program Agency for Health Care Administration, published in May 2001.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
e-mail address:

Reports  |  Home