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Office of Program Policy Analysis and Government Accountability

Division of Alcoholic Beverages and Tobacco Should Improve Primary Functions and Accountability System, Report No. 04-56, August 2004
 
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The Division of Alcoholic Beverages and Tobacco’s operations benefit Florida’s citizens by providing safeguards to protect the public, ensuring that the state receives its tax revenues, and helping prevent criminal activity. Stakeholders reported high levels of satisfaction with division performance. However, improvements should be made to several of the division’s key processes, including
  • modifying or eliminating the alcoholic beverage surcharge;
  • reducing the number of underage alcoholic beverage and tobacco surveys and redirecting law enforcement efforts to focus more attention on retailers suspected or known to be out of compliance with underage alcohol and tobacco laws;
  • taking additional steps to recover state revenue lost due to Internet and mail order tobacco sales;
  • timely investigating smoking ban complaints;
  • exploring the feasibility of electronic submittal of license applications; and
  • improving its accountability system.

Which Government Program Summaries contain related information?

Department of Business and Professional Regulation (DBPR)
Alcoholic Beverage and Tobacco Regulation

What other OPPAGA-related materials are available?

  • Report No. 06-46 Progress Report: Division of Alcoholic Beverages and Tobacco Has Made Improvements, But Additional Steps Are Needed to Increase Efficiency, Customer Service, published in May 2006.
  • Report No. 04-20 Special Report: DBPR Tax Functions Are Appropriately Placed; Expanded Use of DOR Tax Processing System Should Be Considered, published in March 2004.
  • Report No. 98-80 DBPR Should Increase Education and Standardization Efforts for On-Premises Alcoholic Surcharge, published in May 1999.
  • Report No. 96-62 Review of the Surcharge on Alcoholic Beverages for On-Premises Consumption, published on March 3, 1997.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
e-mail address: oppaga@oppaga.fl.gov


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