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Office of Program Policy Analysis and Government Accountability

Progress Report: Consumer Protection Program Increases Some Fees; Some Revenue and Efficiency Opportunities Remain, Report No. 04-29, March 2004
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  • As we recommended in our November 2001 review of the Consumer Protection Program, the Department of Agriculture and Consumer Services and the Legislature modified fees to better cover program costs.  However, program-generated revenues still do not cover all of the costs for regulating pesticides and weighing and measuring devices.
  • The department is implementing risk-based inspections for weighing and measuring devices and periodically examines whether regulation of small businesses continues to benefit the public.  The Legislature authorized risk-based inspections for certain fair rides.
  • The department evaluated but did not implement four-day workweeks for program inspectors, outsourcing of the consumer services telephone call center, and outsourcing of fair ride inspections.  A rider misbehavior law was not enacted and administration of the Lemon Law was not consolidated within the Department of Legal Affairs.

What were our earlier findings?

Report No. 01-51 Justification Review: General Revenue Savings Possible in Consumer Protection Program, published in November 2001.

Which Government Program Summaries contain related information?

Department of Agriculture and Consumer Services (DACS)
DACS - Agricultural Environmental Sciences
DACS - Consumer Services
DACS - Standards

    Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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