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Office of Program Policy Analysis and Government Accountability

Progress Report: Agency Implements Recommendations to Improve Vocational Rehabilitation Services, Report No. 03-51, September 2003
Full report in PDF format

  • Subsequent to our previous report which found poor management by the Occupational Access and Opportunity Commission, the Legislature abolished the commission and transferred authority for the vocational rehabilitation program to the Department of Education.
  • The department is in the process of implementing our recommendations to assess performance and service capacity, and develop a plan that includes prioritizing any additional privatization initiatives according to need; include performance standards in contracts; and better communicate planned program changes with stakeholders.
  • Program performance has improved since the Department of Education assumed responsibility for the Vocational Rehabilitation program.  While the total number of customers served has stayed relatively constant, key employment outcomes are improving.

What were our earlier findings?

Report No. 02-06 Special Examination: Responsibilities Not Fulfilled by Occupational Access and Opportunity Commission; Program Performance Declines, published in January 2002.

Which Government Program Summaries contain related information?

Vocational Rehabilitation

What other OPPAGA-related materials are available?

  • Report No. 08-34 The Business Enterprise Program Has Improved Vendor Contract Opportunities, Training, Support, and Monitoring, published in May 2008.
  • Report No. 07-18 Progress Report: The Division of Vocational Rehabilitation Has Taken Steps to Improve Performance; Employment Initiative Has Not Significantly Increased Referrals, published in February 2007.
  • Report No. 06-73 Business Enterprise Program Needs to Modify Enterprises and Improve Vendor Training, Support, and Monitoring, published in December 2006.
  • Report No. 05-39 OPPAGA Report: Disabilities Groups Should Improve Coordination, But Duplication of Activities Appears to Be Low, published in July 2005.
  • Report No. 05-14 OPPAGA Report: Vocational Rehabilitation Program’s Performance Has Been Mixed Since the Abolishment of Occupational Access and Opportunity Commission, published in March 2005.
  • Report No. 98-04 Program Evaluation and Justification Review of the Rehabilitation Program Administered by the Department of Labor and Employment Security, published in July 1998.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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