Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability

Progress Report: Agency Implements Recommendations to Improve Vocational Rehabilitation Services

Report 03-51, September 2003




Report Summary

  • Subsequent to our previous report which found poor management by the Occupational Access and Opportunity Commission, the Legislature abolished the commission and transferred authority for the vocational rehabilitation program to the Department of Education.
  • The department is in the process of implementing our recommendations to assess performance and service capacity, and develop a plan that includes prioritizing any additional privatization initiatives according to need; include performance standards in contracts; and better communicate planned program changes with stakeholders.
  • Program performance has improved since the Department of Education assumed responsibility for the Vocational Rehabilitation program. While the total number of customers served has stayed relatively constant, key employment outcomes are improving.


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Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
vocational rehabilitation, disability, occupational access and opportunity commission, OAOC, VR, education, school districts, best financial management practice, performance reviews, schools, school districts, principal, training, certification, staff development