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Office of Program Policy Analysis and Government Accountability

Emergency Medical Services Program Should Improve Provider Compliance With Safety Standards, Report No. 03-25, April 2003
Full report in PDF format

  • The Department of Health, Emergency Medical Services (EMS) Program has increased the number of EMS provider inspections but has not met its inspection goals. Inspections have found a high (62%) deficiency rate, including violations that affect critical lifesaving equipment.  In addition, management did not clearly communicate the necessity for unannounced inspections, which resulted in few unannounced inspections and diminished program effectiveness.
  • The program needs the authority to establish criminal history checks at initial certification to ensure that applicants meet eligibility standards.  The program could achieve a biennial cost savings of $32,000 by improving its recertification process. 
  • The program needs to develop the capability to analyze complaints it receives about providers to identify trends and systematic problems that it needs to address.  The program also needs to develop performance measures to assess whether its grants are improving statewide EMS services.

Which Government Program Summaries contain related information?

Medical Quality Assurance
Dept. of Health
Emergency Medical Services

What other OPPAGA-related materials are available?

  • Report No. 05-33 Progress Report: EMS Program Has Taken Little Action to Improve Provider Compliance with Safety Standards, published in May 2005.
  • Report No. 04-71 Progress Report: Medical Quality Assurance Improves Accountability System; Information Tracking Concerns Persist, published in October 2004.
  • Report No. 03-06 Justification Review:  While Medical Quality Assurance Improving, Licensure Needs Increased Accountability, published in January 2003.
  • Report No. 03-02 Justification Review: Brain and Spinal Cord Injury Program Reports Meeting Goal, Could Recover Additional Revenues, published in January 2003.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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