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Office of Program Policy Analysis and Government Accountability

Review of the Workforce Development System, Report No. 03-10, January 2003
 
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The goals of the Workforce Innovation Act of 2000 to consolidate administration, develop performance measures and standards, unify management information systems, and increase employer participation have generally been met. In addition, Wagner-Peyser services are being integrated at one-stop career centers.
  • The state-level Workforce Development Board and WAGES Program State Board were merged and the regional workforce boards and local WAGES coalitions were consolidated, resulting in less administration.
  • The Workforce Development System performance was mixed.  The system met standards for most performance measures and helped participants get jobs within a year.  However, many participants had trouble keeping jobs and those that did keep their jobs earned low wages, primarily because participants lacked basic skills to perform the work.  Just half of the participants had a high school diploma and about 30% did not complete high school.  Only 40% of participants complete the education and training that is recommended through the one-stop career centers.  Workforce Florida, Inc., should work with regional boards and education providers to increase participant completion rates, expand the use of individual training accounts for basis skills, and raise the wage rate performance standards over a multi-year period.
  • A unified management information system is being developed to enhance the one-stop career centers’ ability to integrate services and provide a common customer intake and eligibility determination process.  This management information system should be fully operational May 2003.
  • Employer participation in the Workforce Development System has increased; however, many employers are unaware of workforce services and do not use the program to fill job vacancies.  While the system is taking actions to increase awareness and participation, these efforts may produce conflicts with private staffing firms that have served this market.  Workforce Florida, Inc., should work with regional workforce boards to develop agreements with private staffing firms to clearly identify their roles and activities.

Wagner-Peyser services have been co-located at one-stop career centers and the Agency for Workforce Innovation and the regional workforce boards are taking additional steps for further integration. For example, workforce regions are cross-training employees about various workforce programs and services. However, federal regulations limit further integration by restricting the use of federal funds and requiring publicly funded merit system employees to provide Wagner-Peyser services. Workforce Florida, Inc., should continue to petition the U. S. Department of Labor for a waiver to these requirements.

Which Government Program Summaries contain related information?

Early Learning Programs
Department of Economic Opportunity
Unemployment Compensation
Welfare Transition
Workforce Services

What other OPPAGA-related materials are available?

  • Report No. 10-35 Profile of Changes to Florida’s Public Career Education Program Offerings,published in April 2010.
  • Report No. 10-34 School Districts and Florida College System Institutions Frequently Change Their Career Education Programs,published in April 2010.
  • Report No. 10-26 Florida Should Not Use the Targeted Occupations Lists as the Sole Criteria to Fund Career Education Programs,published in March 2010.
  • Report No. 10-18 Public Career Education Programs Differ From Private Programs on Their Admission Requirements, Costs, Financial Aid Availability, and Student Outcomes,published in January 2010.
  • Report No. 08-50 Workforce Estimating Conference Streamlined; University Funding Is Not Directly Tied to Workforce Demand, published in September 2008.
  • Report No. 06-28  Workforce Estimating Conference Potential Not Realized; Barriers Can Be Addressed, published in March 2006.
  • Report No. 04-68 Progress Report: Workforce System Still Needs Financial Self-Sufficiency Performance Standards, published in September 2004.
  • Report No. 04-42 Progress Report: Students Benefit from Workforce Education Programs, But Performance Can Be Improved, published in June 2004.
  • Report No. 04-19 Information Brief:  Workforce Development System Overview, published in February 2004.
  • Report No. 99-34 Review of the Workforce Development System, published in February 2000.
  • Report No. 99-28 Special Review: Costs of the Department of Labor and Employment Security's Workforce Development Programs, published in January 2000.
  • Report No. 98-35 Review of Start-up and Early Implementation Efforts Related to the WAGES Privatization Pilot Projects, published in December 1998.
  • Report No. 98-34 Review of the Workforce Development Board of Enterprise Florida, Inc., published in December 1998.
  • Report No. 98-23 Follow-Up Report on the Job Service Program Department of Labor and Employment Security, published in December 1998.
  • Report No.  97-14 Follow-up Report on the Unemployment Compensation Program Administered by the Department of Labor and Employment Security, published in November 1997.
  • Report No. 96-54 Follow-Up Report on the Review of the Job Training Partnership Act, published in February 1997.
  • Report No. 96-34 Supplemental Analyses, Job Service Program, Department of Labor and Employment Security, published in January 1997.
  • Report No. 96-29 Review of the Job Service Program Department of Labor and Employment Security, published on January 6, 1997.
  • Report No. 95-37 Review of the Unemployment Compensation Program Administered by the Department of Labor and Employment Security, published in February 1996.
  • Report No. 95-25 Review of Postsecondary Vocational Programs, published in January 1996.
  • Report No. 95-24 Employment Training Programs: Varied Purposes and Varied Performance, published in January 1996.
  • Report No. 95-16 Review of Enterprise Florida Jobs and Education Partnership, published in December 1995.
  • Report No. 94-41 Performance Review of the Job Training Partnership Act, published in March 1995.
  • Review of the Workforce Development Board of Enterprise Florida, Inc., published in December 1998.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
e-mail address: oppaga@oppaga.fl.gov


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