Office of Program Policy Analysis and Government Accountability
Office of Program Policy Analysis and Government Accountability

Progress Report: Child Protection Program Makes Needed Changes But Lacks Data for Evaluating Results of Initiatives

Report 03-09, January 2003




Report Summary

  • The Department of Children and Families' Child Protection Program implemented several recommendations made in our 2001 report. The program is now responding faster to hotline calls and monitoring private provider performance more effectively. However, the program continues to experience a large backlog of child protection investigations.
  • It would be premature to determine results of actions taken by the program to improve performance in the past year. But even when the actions have been in place long enough, the program still will lack reliable data for gauging effects of some of these initiatives, such as district efforts to recruit and retain new foster parents, and whether the program is beginning investigations within required time limits.


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Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
Copies of this report in print or alternate accessible format may be obtained by email OPPAGA@oppaga.fl.gov, telephone (850) 488-0021, or mail 111 W. Madison St., Room 312 Tallahassee, FL 32399-1475.
social services, health, child, abuse, neglect, protective investigations, hotline, in-home services, out-of-home care, foster care, independent living, family safety, safety, community based care, adoption