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Office of Program Policy Analysis and Government Accountability

Progress Report: Improvements Needed in the Department of Children and Families Adult Services Program, Report No. 03-08, January 2003
Full report in PDF format

To avoid expensive nursing home placement, the Adult Services Program serves vulnerable adult victims of abuse as well as disabled adults. This report reviews program performance, suggested operational improvements, and actions taken by the Department of Children and Families in response to two 2001 OPPAGA reports.
  • The program has been timely in commencing investigations but not in closing them, resulting in a backlog of cases.
  • Both a statewide uniform needs assessment and a funding allocation system are needed to ensure that the highest priority disabled adults are served first.
  • Moving 233 general revenue clients to the Medicaid Waiver Program could save at least $319,000 in state general revenue.
  • The program’s accountability system, including performance data and monitoring and oversight, needs improvement.  Data on the number of elder abuse referrals made to the Department of Elder Affairs continues to be faulty.
  • The department has not implemented working agreements with law enforcement as mandated by the 2000 Legislature nor has it implemented a uniform fee assessment and collection system for clients eligible to pay for services, although the collection system may not be cost-effective.
  • The program could not document that it has implemented our recommendation to reduce optional state supplementation (OSS) case management visits and thus save state general revenue.

What were our earlier findings?

Report No. 01-08 Justification Review: DCF’s Adult Services Program Meeting Goals; Data Reliability, Case Management Need Work, published in February 2001.

Which Government Program Summaries contain related information?

Home and Community-Based Services Program
Department of Elder Affairs
Adult Services

What other OPPAGA-related materials are available?

  •  Report No. 06-47 Progress Report: Adult Protective Services Takes Steps to Improve Coordination with Local Law Enforcement Agencies, published in May 2006.
  • Report No. 06-11 Design of Florida’s Adult Cystic Fibrosis Program Should Be Reconsidered, published in February 2006.
  • Report No. 05-39 OPPAGA Report: Disabilities Groups Should Improve Coordination, But Duplication of Activities Appears to Be Low, published in July 2005.
  • Report No. 04-73 OPPAGA Report: Most Adult Protection Working Agreements Signed, But Have Had Limited Effectiveness, published in October 2004.
  • Report No. 01-04 Program Review: High-Risk Elder Victims of Abuse, Neglect, or Exploitation Quickly Served; Data Problems Remain, published in January 2001.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
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