The Florida Legislature
OPPAGA script logo
Office of Program Policy Analysis and Government Accountability

While Medical Quality Assurance Improving, Licensure Needs Increased Accountability, Report No. 03-06, January 2003
Full report in PDF format

The consolidation of the Medical Quality Assurance Program into the Department of Health was achieved in an efficient and effective manner. The program has improved the timeliness of its complaint process and its response to serious complaints. While the program has not issued licenses by default, it lacks data on how long it takes to process license applications. The program has recently addressed the problem of delinquent licenses, but needs data to track the success of the new policy. While the department is beginning an electronic continuing education tracking system, it may not be effective unless the Legislature amends the law to make provider registration mandatory.

We recommend that

  • the program track the actual number of days that it takes to process license applications,
  • the program assess the effectiveness of its new delinquent license policy, and
  • the Legislature consider alternatives to the electronic continuing education tracking system.

Which Government Program Summaries contain related information?

Medical Quality Assurance
Health Quality Assurance

What other OPPAGA-related materials are available?

  • Auditor General Report No. 2005-043 Operational Audit:  Department of Health, Health Care Practitioner Disciplinary Process, Results of a Joint Study by the Auditor General and the Office of Program Policy Analysis and Government Accountability, published in October 2004. 
  • Report No. 04-71 Progress Report: Medical Quality Assurance Improves Accountability System; Information Tracking Concerns Persist, published in October 2004.
  • Report No. 03-25 Justification Review: Emergency Medical Services Program Should Improve Provider Compliance with Safety Standards,  published in April 2003.
  • Report No. 01-50  Program Review: Consolidation of Medical Quality Assurance Governance Structure Only a Partial Solution, published in October 2001.
  • Report No. 01-24 Justification Review: Health Care Regulation Program Agency for Health Care Administration, published in May 2001.

Copies of this report in print or alternate accessible format may be obtained by telephone (850/488-0021), by FAX (850/487-9213), in person, or by mail (OPPAGA Report Production, Claude Pepper Building, Room 312, 111 W. Madison St., Tallahassee, FL 32399-1475).
e-mail address:

Reports  |  Home