Consumer Protection and Insurance

Agriculture and Consumer Services, Department of
Report No. 10-44 State’s Food Safety Programs Have Improved Performance and Financial Self-Sufficiency (June 2010)
Report No. 08-67 State Food Safety Programs Should Improve Performance and Financial Self-Sufficiency (December 2008)
Report No. 06-51 Florida’s System for Handling Consumer Complaints Could Be Improved (June 2006)
Report No. 01-53 Some Funding Shifts Are Possible for the State's Food Safety and Quality Program (November 2001)
Report No. 01-51 General Revenue Savings Possible in Consumer Protection Program (November 2001)
Report No. 96-76 Follow-up Report on Selected Consumer Protection Programs Administered by the Department of Agriculture and Consumer Services (April 1997)
Report No. 96-40 Follow-up Report on the Amusement Device Safety Inspection Program Administered by the Department of Agriculture & Consumer Services (January 1997)
Report No. 94-42 Review of the Amusement Device Safety Inspection Program Administered by the Department of Agriculture and Consumer Services ()
Report No. 94-28 Review of Selected Consumer Protection Programs of the Department of Agriculture and Consumer Services (January 1995)

Board of Governors of the State University System
Report No. 11-19 The Florida Solar Energy Center Eliminated the Backlog for Testing and Certification and Reduced its Reliance on State Funds (September 2011)
Report No. 09-17 Florida Solar Energy Center Conducts Research and Development; Legislature Could Direct Fee Increases and Drop Certification Requirement (March 2009)

Business and Professional Regulation, Department of
Report No. 10-44 State’s Food Safety Programs Have Improved Performance and Financial Self-Sufficiency (June 2010)
Report No. 10-21 Options to Modify Harbor Pilot Oversight Could Improve Regulation and Rate Setting (February 2010)
Report No. 08-67 State Food Safety Programs Should Improve Performance and Financial Self-Sufficiency (December 2008)
Report No. 08-21 Several Steps Could Be Taken to Improve the Construction Complaint Process and Increase Homeowner Protection (April 2008)
Report No. 08-18 Privatization Has Helped Improve Elevator Safety; Additional State Oversight Is Needed (April 2008)
Report No. 07-44 DBPR Continues to Make Efforts to Streamline Processes and Improve Customer Service (November 2007)
Report No. 07-07 Progress Report: Division of Land Sales, Condominiums, and Mobile Homes Has Improved Some Business Processes (February 2007)
Report No. 06-64 Progress Report: Professional Boards Encouraged to Increase Alternative Resolution, But Have Not Yet Modified Guidelines (October 2006)
Report No. 05-60 DBPR Re-Engineering Has Achieved Cost Savings, But More Can Be Done to Centralize Functions and Improve Services (December 2005)
Report No. 05-51 Division of Hotels and Restaurants Improves Operations But Not Meeting Inspection Goals (November 2005)
Report No. 05-24 Condominium Program Should Process Complaints, Disputes Sooner and Enhance Program Services (April 2005)
Report No. 05-15 Greater Use of Alternative Resolution Could Aid Consumer Protection (March 2005)
Report No. 04-56 Division of Alcoholic Beverages and Tobacco Should Improve Primary Functions and Accountability System (August 2004)
Report No. 04-17 Progress Report: Improvements to Death Care Industry Still Needed (February 2004)
Report No. 02-38 Progress Report: Florida Engineers Management Corporation Performs Well, But Department of Business and Professional Regulation Has Not Implemented Privatization Recommendations (June 2002)
Report No. 02-21 Florida's Regulation of the Death Care Industry Has Many Weaknesses, Results of a Joint Examination Conducted by the Office of Program Policy Analysis and Government Accountability and the Auditor General (March 2002)
Report No. 99-42 Privatizing Regulation of Professional Engineers Has Improved Services, But Increased Costs (March 2000)
Report No. 99-37 Division of Land Sales, Condominiums, and Mobile Homes Improves Timeliness, But Faces Funding Issues (March 2000)
Report No. 99-15 Progress Report: Bureau of Condominiums Has Improved Its Complaint Investigation Process (December 1999)
Report No. 98-22 Follow-Up Report on the Review of the Electrical Contractor's Licensing Board (November 1998)
Report No. 98-15 Follow-Up Report on Hotel and Restaurant Regulation (October 1998)
Report No. 97-62 Review of the Bureau of Condominiums Complaint Investigation Process (March 1998)
Report No. 96-24 Review of Hotel and Restaurant Regulation (December 1996)
Report No. 96-16 Review of the Electrical Contractors' Licensing Board (November 1996)
Report No. 12308 Performance Audit of the Division of Real Estate in the Department of Business and Professional Regulation (May 1994)
Report No. 12156 Performance Audit of the Consumer Complaint Process Administered by the Department of Business and Professional Regulation (August 1993)

Economic Opportunity, Department of
Report No. 02-67 Intergovernmental Authorities Provide Public Benefits, But They Lack Accountability (December 2002)
Report No. 01-67 Fire Department Coordination Beneficial; Merger Guidelines Would Be Helpful (December 2001)
Report No. 94-49 Review of the Asbestos Management Program Administered by the Department of Labor and Employment Security (May 1995)

Education, Department of
Report No. 10-49 Florida Colleges and Universities Are Addressing Textbook Affordability (July 2010)

Environmental Protection, Department of
Report No. 02-67 Intergovernmental Authorities Provide Public Benefits, But They Lack Accountability (December 2002)

Financial Services, Department of
Report No. 11-25 Steps Could Be Taken to Reduce the Public Hurricane Loss Projection Model’s Reliance on State Funding (December 2011)
Report No. 10-06 Public Adjuster Representation in Citizens Property Insurance Corporation Claims Extends the Time to Reach a Settlement and Also Increases Payments to Citizens’ Policyholders (January 2010)
Report No. 04-17 Progress Report: Improvements to Death Care Industry Still Needed (February 2004)
Report No. 04-09 Office of Public Counsel Involvement in Medical Malpractice Rate Review Process May Help Limit Rate Increases (January 2004)
Report No. 04-04 NICA Eligibility Requirements Could Be Expanded, But the Costs Would Increase Significantly (January 2004)
Report No. 03-14 Progress Report: Division of State Fire Marshal Implements Several OPPAGA Recommendations (February 2003)
Report No. 02-21 Florida's Regulation of the Death Care Industry Has Many Weaknesses, Results of a Joint Examination Conducted by the Office of Program Policy Analysis and Government Accountability and the Auditor General (March 2002)
Report No. 01-67 Fire Department Coordination Beneficial; Merger Guidelines Would Be Helpful (December 2001)
Report No. 01-31 Fire Marshal Program Performs Well; Boiler Safety Function, Measures Need Improvement (June 2001)
Report No. 99-13 Progress Report: Unclaimed Property Program's Alternative Owner Notification Means Is Cost-Effective (November 1999)
Report No. 97-24 Review of the Abandoned Property Program Within the Department of Banking and Finance (December 1997)
Report No. 12200 Performance Audit of the Regulation of Health Maintenance Organizations and Other Prepaid Health Service Plans Administered by the Department of Insurance (December 1993)

Health Care Administration, Agency for
Report No. 95-49 Review of Legal Issues Concerning Florida Board of Medicine Disciplinary Practices (April 1996)
Report No. 95-14 Review of the Licensing and Disciplinary Practices of the Board of Medicine (December 1995)

Health, Department of
Report No. 10-44 State’s Food Safety Programs Have Improved Performance and Financial Self-Sufficiency (June 2010)
Report No. 08-67 State Food Safety Programs Should Improve Performance and Financial Self-Sufficiency (December 2008)
Report No. 98-11 Follow-Up Report on the Legal Issues Concerning Florida Board of Medicine Disciplinary Practices (August 1998)
Report No. 97-72 Follow-Up Review of the Licensing and Disciplinary Practices of the Board of Medicine (April 1998)

Highway Safety and Motor Vehicles, Department of
Report No. 04-52 Department Has Taken Steps to Improve the Detection of Uninsured Motorists (August 2004)
Report No. 95-41 Review of the Automobile Manufacturer Licensing Program (February 1996)

Law Enforcement, Florida Department of
Report No. 09-10 State Criminal Record Processes Are Adequate; Potential for Inaccuracies from Private Companies (February 2009)

Legal Affairs, Department of
Report No. 06-51 Florida’s System for Handling Consumer Complaints Could Be Improved (June 2006)

Management Services, Department of
Report No. 12-01 Negative Effects on the State’s Third Party Provider Network from 2009 Law Not Apparent (January 2012)
Report No. 96-67 Follow-up Report on the Asbestos Management Program Administered by the Department of Labor and Employment Security (March 1997)
Report No. 94-49 Review of the Asbestos Management Program Administered by the Department of Labor and Employment Security (May 1995)

Multi-Agency
Report No. 06-51 Florida’s System for Handling Consumer Complaints Could Be Improved (June 2006)

Public Service Commission
Report No. 10-50 The PSC Has Enhanced Its Consumer Services and Participation in Florida’s Lifeline Program Has Substantially Increased (July 2010)
Report No. 02-67 Intergovernmental Authorities Provide Public Benefits, But They Lack Accountability (December 2002)

Transportation, Department of
Report No. 97-71 Follow-Up Report on the Automobile Manufacturer Licensing Program (April 1998)